Beyond managing social media, I took on a wide range of day-to-day responsibilities that kept the shop running smoothly. I handled daily shipping for card breaks, promoted and supported our Whatnot live streams, and sent out weekly newsletters to keep customers informed and engaged. I regularly prepared and submitted customer cards for PSA grading, priced inventory, organized products throughout the shop, and maintained a clean, welcoming space. I also worked directly with customers, helped organize and market in store events, created marketing assets, and assisted with scheduling player appearances. I consistently stepped in wherever needed and took pride in doing the behind the scenes work that helped the business succeed.